Carty ends 15-Year tenure at SZV with a call for courage and collective Reform

GREAT BAY--“This is a national challenge that requires all of us — government, employers, healthcare professionals, and citizens — to act. We must work together to safeguard the future of healthcare for generations to come.”

With these words, Mr. Glen A. Carty, Director of Social and Health Insurances (SZV), underscored one of the most pressing issues facing Sint Maarten as he concludes 15 years of service. He emphasized that meaningful reform requires courage, leadership, and collaboration across all levels of society.

Mr. Carty’s tenure marks a defining chapter in SZV’s transformation into a modern, people-centered, and forward-looking organization. Guided by his vision of teamwork, accountability, and innovation, SZV has become a regional model of digital progress and service excellence.

“For me, leadership has always been about people,” said Mr. Carty. “What we have accomplished is the result of collective effort, shared purpose, and the belief that progress must always begin with people.”

Under his direction, SZV achieved major milestones through digital transformation and innovation. The launch and enhancement of the Employer Portal, MySZV portal, and HECINA Health Provider portal modernized access, transparency, and service efficiency for citizens, employers, and healthcare partners alike.

Mr. Carty championed modernization not as a goal but as a means to empower citizens and strengthen trust in public services. His focus on technology, data-driven decision-making, and transparency improved efficiency and reinforced accountability across the organization.

Equally impactful was his dedication to improving healthcare access, affordability, and sustainability. Through cost-management strategies, regional partnerships, and preventive care programs, SZV expanded access to essential and specialized medical services.

The E-Health Program, introduced under his leadership, created digital links between SZV and healthcare providers, allowing faster and more secure sharing of medical information. The Lifestyle Interventions Pilot Project promoted healthier living among residents managing chronic diseases such as diabetes and hypertension. Both initiatives reflected his belief that sustainable healthcare begins with empowering individuals and strengthening systems.

Throughout his tenure, Mr. Carty consistently highlighted the structural challenges behind the financial sustainability of Sint Maarten’s healthcare system. He warned that the country’s small base of compliant, premium-paying residents cannot sustain the healthcare demands of a growing population. Rising global costs, outdated laws, and dependence on overseas treatment continue to pressure the system.

“This challenge is not new, and I have spoken about it often,” he said. “The truth is, Sint Maarten’s social insurance model cannot sustain itself on the current contributor base. Too few are contributing to support the growing healthcare demands of our population. But the solution lies not in blame, rather in bold, collective reform. Government, social partners, and institutions must come together to modernize our laws and financing structures, ensuring that access to quality and affordable care is never jeopardized.”

Within SZV, Mr. Carty led a cultural transformation rooted in teamwork, transparency, and professional growth. He empowered employees to embrace innovation and service excellence, creating a workforce grounded in compassion and accountability.

“None of this would have been possible without the dedication and heart of the SZV team,” he reflected. “Every milestone was achieved together, through professionalism, integrity, and the shared belief in the power of service.”

The Management and Staff of SZV extend heartfelt appreciation to Mr. Carty for his visionary leadership, transformative contributions, and commitment to the people of Sint Maarten. His legacy of courage, service, and innovation will continue to guide SZV’s Beyond 3.0 journey toward a more connected, transparent, and people-first organization.

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